Royale Retreat Hotel

Menu
Book Now
Menu

FAQS

General Information

What are the check-in and check-out times?

Check-in time is from 2p.m, and check-out time is 12 p.m.

Do you offer early check-in or late check-out?

Early check-in and late check-out are subject to availability. Additional charges may apply.

Is parking available at the hotel?

Yes, we offer on-site free parking to our guests. 

Do you have Wi-Fi?

Yes, complimentary Wi-Fi is available throughout the hotel.

How can I get to the hotel?

We are located near the Victory Tunnel. As soon as you will pass the Victory Tunnel, we are a few meters ahead on the left hand side. 

Reservations and Payments

How can I make a reservation?

You can book directly on our website, call our reservations desk at 9418033444, 8988098107.

What is your cancellation policy?

* Cancellations made 48 hours prior from date of arrival are fully refundable. 

• A non-arrival of the guest is treated as No-show and no payment is refunded to the guest/party.

• No refund is entertained in case of same day cancellation.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our reservations desk 48 hours prior from date of arrival.

What payment methods do you accept?

We accept all major credit cards, debit cards, digital wallets and cash.

Do you have inter-connecting rooms?

Yes, we do have.

Amenities and Services

What amenities do you offer?

Our amenities include: Jacuzzi & Hydrotherapy Steam shower in some rooms, High-speed elevator, free Wi-Fi, multi-cuisine Inayssa Restaurant, spacious Conference/Banquet Hall to host up to 200 people and roof-top terrace for parties and get togethers. 

What services do you offer?

Cloakroom service, VIP security, Concierge, Complimentary newspaper in lobby, Dry cleaning & laundry, Direct dial telephone, Bell staff, Wakeup service, Valet parking, Doctor on call, 24-hour room service.

What facilities do you offer?

Lobby, Meeting area, Fire safety compliance, Non-smoking rooms, Free Parking for cars, mini buses, and motorcycles, public areas air-conditioned, wheelchair, conference/ banquet facility, 24-hour security, roof-top terrace, friendly staff, smoke-free property.

Is the hotel pet-friendly?

No, we do not welcome pets.

Dining

Do you have a restaurant on-site?

Yes, we have a restaurant called `Inayssa’, which  serves Indian,Mughlai, Chinese and Continental  delicacies.

Is breakfast included in the room rate?

Complimentary breakfast is included as per your room plan.

Do you offer special dietary options?

Yes, we offer vegetarian, vegan, gluten-free, and other dietary options upon request.

Location and Transportation

How far is the hotel from the airport?

The hotel is located 25 kms from the Airport at Jubbarhatti (H.P.)

How far is the hotel from the Railway Station?

The hotel is located at 7 minutes walking distance from the Railway Station.

Do you organise sight-seeing tours of spots located near Shimla?

Yes, we do. You can contact our travel desk for enquires and bookings. Contact No. 8988098097

How far is the Bus Terminal from the hotel?

The ISBT bus terminal is 0.77 kms, 10 minutes’ walk from the hotel.

Do you provide pick up/drop off at the Lift?

We provide drop off at the lift by charging a minimal amount per trip.

What are the attractions nearby?

Mall Road  – 7 mins walk
The Ridge -15 mins walk – 1.5 kms
The Church -15 mins walk  -1.5 kms
Viceregal -Lodge 35 mins walk – 3.6 kms
Scandal Point – 13 mins walk  -1 km

Townhall – 15 mins walk- 1.3 kms
Gaiety Theatre -15 mins walk- 1.5 kms
Jakhoo Temple – 3.1 kms
Kali Bari Temple – 14 mins walk- 1 km
Bantony Castle -15 mins walk- 850 meters
Gorton Castle -6 mins walk -300 meters
Himachal State Museum– 20 mins walk- 1.6 kms
Bird Park -30 mins walk- 2.1 km
Barne’s Court– 40 mins walk- 3.5 kms
Auckland House– 30 mins walk -2.1 kms
Annandale Army Museum– 30 mins walk- 2.2 kms
Ellerslie(Secretariat) -60 mins walk -3.8 kms
Lakkar Bazzar– 15 mins walk -1.6 kms